As many of you have seen, policy changes are happening in the world right now regarding VAT and tax changes for purchases and shipments. These changes are not only happening for international packages but also in the US.
UK ORDERS: With Brexit changes coming into effect in 2021, the UK has changed international packages requirements. This means that Fae Crate and Bae Crate will need to charge VAT on packages shipped to the UK. We have been working on this since the policies were first announced, but this will take a bit of time to get set up and finalized.
We will be keeping sales open as normal for the UK for now.
Until we are approved and set up with the UK, we do not know exactly what changes will be made. We will keep you updated every step of the way. Please note: there is a chance we will need to invoice customers for any packages set to ship in 2021 to the UK to charge for VAT. If this is the case, we will email customers about their package with the VAT amount required. Since this change is new and we could not share the VAT cost before purchase, you will have the chance to request a refund and cancel your order instead of paying VAT. As we are still in the process of being set up, we are not yet sure what VAT charges will entail for our customers, but we wanted to ensure we were as transparent with you as possible with this process as this is a concern for our UK customers.
Beginning in 2021, if VAT is not paid before a package reaches the UK, packages will be turned away at the border and not delivered. We don't want this to happen to anyone, and we will let you know as soon as we can what changes we will be making moving forward. Thank you all for your support and patience as we work with this new process in the UK.
US ORDERS: Some states are also changing their tax policies within the US in 2021. We are currently getting accounts set up for these states and will notify everyone once these changes go into effect. If a company sells over a certain amount to certain states, they will be required to charge state taxes to customers. This is in process with all affected states, and we will keep everyone up to date as these changes progress.
Our team is currently working on these VAT and state tax changes, and we will have more information in early 2021!