So! To remedy this situation we are sending out a link to a form for any customers who purchased any of these three boxes, or the books from a past items sale, to fill out if they would want a replacement of a hand signed bookplate as was promised! Flux will be working with these authors to get them made hand signed and Fae Crate will be distributing them to all who fill the form out!
We understand that it is an extra step that you should not have to take by having to fill out this form, but unfortunately, this is the best option we have to ensure that everyone gets the correct replacements in a timely manner. Addresses or more may have changed in the past month.
We are very sorry for this situation and can’t wait to remedy it! We are beyond grateful for those who personally reached out to us to let us know what was going on so that we could look into it! Bookplates are always provided by the publishers for book subscription boxes directly to our shipping center. This was a misunderstanding from a new relationship. Flux has been very understanding and kind in this situation and has worked with us every step of the way to provide you all with your replacement signed bookplates!
Thank you again for your patience in getting answers from us and the publisher and we look forward to getting these out to you guys and to the future!
You can fill out the form to receive replacement bookplates at the link below:
--Thanks for living a thousand lives with us--
Brittany & Meagan