Have you already received your shirt and are looking for an exchange?: No, we can't. We do not accept exchanges for shirts because of sizing issues. We have provided detailed sizing information on our website and on each listing. We are also available to answer any questions you may have about sizing before ordering. We order the exact number of shirts needed for each size from our printer each month, and unfortunately will not have another to send out.
Have sales ended for the month?: No, we can't. If the sales have ended for the month(Sales close at 11:59 pm on the 15th), then your shirt has already been ordered through vendors and cannot be changed.
Are the same month's crates are still on sale(between the 1st-15th of the month of purchasing)?: Yes, we can change the size! Please email our customer service team at help@faecrate.com with your name, order number, and the correct size. We would be happy to take care of that for you!
I'm a subscriber and I'd like to change my shirt size for future boxes: Yes, we can do that. As long as the renewals haven't been processed, we can change the shirt size for you. Email customer service at help@faecrate.com and we can get you fixed up!